Personal data
At OsteoPlaza, we value your privacy and the protection of your personal information.
In this statement, we explain how we handle your data.
The file
The osteopath is required by law to keep records to monitor the progress of the process. The file remains the property of the osteopath and is destroyed twenty years after completion of the therapeutic process. Third parties may not view the file unless you have given written permission. You can see your file, but not take it with you. You can submit a written request for this. The osteopath will then give you access as soon as possible, unless there are compelling reasons to refuse. Your data is kept securely in a locked room and on the computer extra password protected.
Secrecy
The osteopath is obliged to keep confidential all confidential information obtained in the course of therapy or from other sources. Therefore, your information will not be provided to third parties, including immediate family, unless you have given explicit permission. The only exception is if your own safety or the safety of others is compromised. In that case, the osteopath may be forced to consult with, for example, the family doctor or another professional.
Consultation with third parties
Proper treatment may require consultation with other practitioners involved in your situation, such as a psychologist, social worker or family physician. This consultation can only take place if you have given written consent, due to professional confidentiality. This contact usually consists of a letter or e-mail stating the reason for enrollment and the purpose of treatment. Upon completion, the practitioner will receive notification of the completion date and outcome. In some cases, personal or telephone contact is necessary to coordinate counseling. The osteopath will always inform you if that is the case in your case.
